Remote hand Service is an on-site qualified technicians to help you run your data centres in Singapore
Co-location Data Centres
- Provide on-site assistance via remote desktop support with the choice of apps such as Team Viewers or Zoom
- Take inventory of equipment, take digital photos, and record serial numbers
- Perform a power cycle on a router, server, or switch;
- soft-boot a server but with clear and explicit remote instruction recorded on any messaging platform or video call
- Assist in equipment basic rack mount installation service
- Carry out ad-hoc fibre patching
- Verify cable integrity on installed media
7x24x365
- Provide assistance in unplugging, resetting, and restarting of boards, optical fibers, and optical modules
- Extend patch cables from the patch panel to the equipment.
- Add, remove, or verify a demarcation. Assist only, instruction must be clear and explicit.
- Customer will be responsible in the integrity and accuracy of demarcation records.
- Assemble, install, and maintain cabling
- Provide visual verifications
- Provide temporary good storage area
